CODESYS Support and product information
Our goal is to answer your questions as fast and thoroughly as possible.
In order to be able to respond individually to your specific information needs, we offer various support and information channels for CODESYS users. Please refer to the following table to find out where to get the requested information.
From 24 December 2024 up to and including 01 January 2025, we are on Christmas vacation.
Please note that during this time, inquiries that reach us via the CODESYS Store will not be answered.
As of 02 January we will be back at your service.
We wish you and your family happy holidays and a healthy and successful 2025.
Device manufacturers
(with a valid Maintenance & Support Agreement)
To report software bugs or if you have questions concerning the usage, functionality or design of the CODESYS software products, please direct your questions through your company's registered support liaison.
If you do not have a support contract or do not know who your registered support liaison is, please send an email to sales @codesys.com.
CODESYS Store Customers
If you need technical support, please purchase a Support Ticket in the CODESYS Store. Note that certain products in the CODESYS Store already include a Support Ticket. To report software bugs or if you have a question concerning the products in the CODESYS Store, click on the "My Question" button.
FAQ Support Ticket My Question
For our customers from the USA, Canada and Mexico we offer the CODESYS Store North America.