
Application Engineer / Technician for Technical Customer Support (m/f/d)
The CODESYS Group
CODESYS is used in more than 1 million machines and systems worldwide. This makes us the market leader for hardware-independent control software in the field of industrial automation. To keep it that way, more than 200 employees at our locations in Kempten, Boston, Beijing and Milan work on the development and marketing of CODESYS.
Your tasks:
- Technical point of contact for key customers in the field of CODESYS products and PLC applications
- Support during the commissioning of CODESYS-based solutions and the implementation of individual customer requirements
- Independent processing and coordination of support requests via our helpdesk system
- Analysis of complex issues and provision of efficient, customized solutions
- Configuration of test systems and applications for error analysis and system optimization
- Close collaboration with our software development and quality management teams to ensure optimal solutions for our key customers
- Consulting and support for our key customers on all questions regarding our software products
We are looking for a dedicated professional with solid experience in IEC 61131-3 applications to serve as the point of contact for our key customers. In this role, you will play a key part—supporting the use of our CODESYS products to solving complex use cases. We offer exciting opportunities in an international environment. Your responsibilities go beyond pure support—you will work closely with key customers, develop individual solutions and make a significant contribution to their successful implementation. This includes written communication via e-mail, virtual meetings (MS Teams, TeamViewer) and on-site customer visits to discuss and implement complex requirements effectively.If you are looking for a responsible and varied position in which you will work with major international customers, we look forward to receiving your application.
Here find out what it feels like to be part of the CODESYS team.
We look forward to receiving your application!
CODESYS Group
Human Resources
+49-831-540 31-0



